I hate iTunes, and I’ll bet I’m not the only one who swears a blue streak at what can only be described as the software application from hell. Here’s my litany of complaints:
- Every now and then, it just refuses to acknowledge my password, resulting in the need to do a password change before I can log in.
- Photo management is a nightmare. Some pics cannot be offloaded from my iPhone and iPad into regular .jpg files while others can. Syncing rarely gives me the results I’m looking for, and when pictures do transfer more or less as desired, their display order is totally f***ed up.
- I play the guitar and often want to transfer backing tracks from a variety of sources to my iPad. The process isn’t consistent, and every time I attempt to do it, it takes me as long as 10 minutes to figure out how iTunes wants me to do it.
- No really good support manual exists for the application, leaving users at the mercy of Google searches.
What’s wrong with Apple, anyway? How can they make such terrific hardware and screw up so badly on their software support? Or is it intentional? Maybe they want it to be difficult? How else to explain such a rotten piece of cybercrap?
Unfortunately, the only alternative is a move to Android, which has its own limitations and problems. And, besides, I’ve got so much stuff on my iPhone and two iPads right now that a switch simply isn’t a palatable alternative.
Now, if you think I’m the only person in the world who thinks iTunes is a horrible example of ergonomic design, just Google “iTunes is shit” and watch what comes up. Yeah, there are a lot of us out there. How about you?